| Model Number | CBCS9201 |
| Net Weight | 8.3kg |
| Main Colour | stainless steel |
| Cooker Hood Material | stainless steel |
| Product Dimensions | 900mm*432mm*572~950mm |
| Package Dimensions | 950mm*245mm*502mm |
| Height（adjustable） | 572~950mm |
| Sound Power Level | 63dB(A) |
| Energy Efficiency Rating | A++ |
| Fluid Dynamic Efficiency Class | B |
| Voltage/Frequency | 220V-240V/50Hz |
| Power | 41.5W |
| Motor power | 40W |
| Lamp Power | 1x1.5W |
| Lighting Efficiency class | A |
| Measured power consumption in off mode | 0 |
| Control | Push Button |
| Power Step details | Step1:222m³/h 51dB(A) Step2:293m³/h 57dB(A) Step3:369m³/h 63dB(A) |
| Warranty | 24 months |
| 1 × Cooker Hood |
| 1 × Bag Of Screws |
| 2 × Decorating Tubes For Chimney |
| 1 × Plastic Exhaust Ducting Pipe |
| 2 × Fixing Plates For Chimney |
| 1 × Hanging Panel/Wall Bracket |
| 1 × Manual Book (English Version) |
I was skeptical about buying this product, as good quality is usually synonymous with exorbitant prices, but in this case I was able to appreciate the excellent value for money. Easy to install, complete with all the necessary accessories for a perfect installation.
It's a shame that mine arrived with a small dent on one side, most likely due to handling during shipping. Unfortunately, I only noticed it after the installation was complete.
Kind regards
Easy installation
Recommended by a friend I looked into ciarra products and was impressed by the reviews so I ordered mine.
Full fitting kit and template made installation a breeze, great looking product and so quiet even on top speed, a great addition to the kitchen. Very happy!
The installation instructions were very good and the hood was easy to fit. Once installed it functions perfectly…. So I am a happy shopper!
I ordered this product because of their positive reviews but unfortunately they are the worst! The customer care was extremely awful. I has contacted them to return this product because the technician to fit it thinks it’s not the right hood for the kitchen. I reached out to them via the email it’s been 20 working days no quality communication to refund. When rhey finally sent me a n address to return the product and i sent , they have not confirmed that they have received the products since i sent it back. I had to contact my bank to raise a dispute charges to return my money with many evidence. This company doesn’t have any support system within the UK. The phone number provided is Chinese and never went through. Its an illegal company
Dear Asef,
Thank you for taking the time to share your experience with us. We are truly sorry that your order did not go as smoothly as expected, especially given that the replacement extractor arrived with a damaged glass panel. We completely understand how disappointing this must have been.
Regarding your refund, we sincerely apologise for the delay. The process was temporarily held up while we waited for confirmation and located the returned item at our overseas warehouse. This was not intentional, and we understand the inconvenience it has caused.
We have already assigned a dedicated team member to follow up on your case and will continue working to resolve this as quickly as possible. Please kindly check your email, as our team has contacted you directly with the latest update.
We really appreciate your patience and your kind words about our service team. We hope we can make this right and provide you with a much better experience in the future.
Kind regards,
CIARRA Customer
Easy to order, quick to deliver, great looking product. The fitting was not too easy but with a little bit of patience we got it done. Works efficiently and gets the job done.
We received the range hood one week after ordering it. Installation was simple with the provided instructions. It seems to work well!
Customer service was able to quickly answer my question about delivery. It just wasn't specified that the two items (range hood and filters) would be shipped in separate packages.
Ordered direct from Ciarra after checking reviews and received in super quick time. Bought to replace similar sized hood and avoided electronic buttons due to being unable to replace part on old cooker hood. Very happy with purchase. Thank you
Had to reorder. Not Ciarra's fault but DPD returned our order to base saying 'they couldn't find the address' which is nonsense as they're in our neck of the woos daily. Just they got snowed under with orders pre Christmas and the postal strike. Reordered it arrived fine. My one bafflement (as a quailified electrician in an earlier part of my life) is why would you design it to have the power socket inside the chimney, meaning you have to dismantle the chimney to unplug it? Bizarre...
